UK digital TV provider Sky has announced today that it is to create 800 new jobs over the next two years in Dublin as part of a dedicated new customer contact centre for Irish customers.
The new customer contact centre will be Sky’s tenth customer service centre across the UK, Scotland and Ireland and will be located at the Burlington Plaza in Dublin’s city centre.
Sky are beginning recruitment immediately to fill the wide the positions on offer ranging from customer service manager and advisor roles to training, coaching and HR positions.
Jeremy Darroch, Sky Chief Executive, comments, “I’m delighted that we are opening a centre in Ireland. Our Irish customers are very important to our business and the creation of this customer centre will ensure they receive first class customer service. We hope to recruit a committed and enthusiastic workforce and look forward to making further contributions to the local community .”
The Minister for Jobs, Enterprise and Innovation, Richard Bruton TD said, “This is great news, and represents a very welcome vote of confidence in our workforce and in the Irish economy by a leading company. Confidence is key, and in the coming weeks the Government’s Action Plan for Jobs will implement a series of measures to drive reform across the economy, ensure that more businesses can create more jobs, and get growth and confidence back into the economy again.”
Commenting on the investment IDA Ireland CEO, Barry O’Leary said, “This is a very welcome announcement by a leading global brand name. The scale of BSkyB’s new customer contact centre clearly endorses the skills available in Ireland for multinational companies.”
Sky will offer full induction training and on-going support, meaning successful Dublin applicants will soon have all the skills and knowledge they need to succeed at Sky. Interested applicants can visit www.skycustomercentres.com for more information.
