Tyrell CCT Ireland have a vacancy for a Technical Support Engineer to work in our technical department asissting our customers in the broadcast, post-production and education sectors with their support issues.

Key Responsibilities:

· Resolve system support requests and perform system maintenance.

· Keep accurate records of system interventions.

· Install, upgrade and maintain equipment as sold by Tyrell CCT.

· Troubleshoot hardware and software problems via email, phone, onsite or online.

· Provide support to all end-users as needed.

Key Skills:

· Ability to troubleshoot PC and Mac software and hardware issues.

· Working knowledge and experience of Avid and Apple non-linear editing systems.

· Ability to work in teams and meet project deadlines and deliverables.

· Knowledge of video & audio production and post production workflows.

· Must be willing to work flexible schedule and accommodate customer production needs.

· Ability to read schematics and process flow drawings.

Additional Qualifications/Requirements:

· Avid ACSR Certification or Apple Certification is an advantage though not required.

· Must hold full clean driving license.

About Tyrell

Tyrell is the leading creative technology solutions provider for the broadcast, post production, education and corporate sectors. We offer a complete range of audio, video, graphics and storage solutions from leading global suppliers including; Avid, Digidesign, Apple, Adobe and Isilon. Tyrell also provides consultancy, workflow and system design, system integration and full technical support services.

Please email CVs in first instance to above address.

Deadline for Applicants – Thursday 25th Feb.
Apply Now / Email: Send Message

Deadline: 2 April 2010