20 April 2018 The Irish Film & Television Network
Actors
TV
Crew
Digital
Distribution
Education / Training
Equipment
Festivals / Markets
Finance
Legal
Locations Ireland
Post Production
Production
Rep Bodies
JOBS FILMOGRAPHY NEWS WHO'S WHO DIARY GALLERY IFTA
     
Irish Film & Television Jobs
Jobs Newsletter
Submit a Job
Site Map
IFTN HOME
IFTN JOB / CLASSIFIEDS LISTING | Eurotek
Company:
Eurotek
Position:
Support Services Co-Ordinator
Location:
Dublin 18
Contact:
Kevin Moore
Address:
Unit E, 61 Heather Road Sandyford Industrial Estate Dublin 18
Phone:
n/a
Date Posted:
February 10th 2017
Email:
katyg @ eurotek.ie

«Back To Jobs
 

Eurotek requires a Support Services Co-Ordinator

The role offers an opportunity to work with a close-knit, enthusiastic team, supporting some of Ireland’s leading businesses, in broadcast television, corporate AV, digital signage, and stadium AV systems.

This role entails the following:

  • Act as the primary contact point for all service and support queries for customers and suppliers
  • Log support incidents and update tickets as required
  • Keep customers updated with ticket progress
  • Schedule and plan engineer visits and workload in consultation with the engineering team
  • Liaise with key customer contacts for pre-planned scheduled works
  • Liaise with internal staff for project installation, scheduling, and commissioning
  • Manage spare parts inventory, warranty returns and repairs, and all associated functions
  • Manage support contract renewals and updates
  • Achieve KPIs in line with management requirements
  • Maintain accurate records for all works, costs, and engineering time

This is a full-time, permanent position, based at our Sandyford, Dublin headquarters.

The successful applicant will have a 3rd level qualification, and ideally have experience in working with technicians in a related field. Strong computer skills are essential, and ideally a basic knowledge of IT infrastructure and systems would assist in directing support calls to the appropriate internal resource.

You will have strong inter-personal skills, and be comfortable in customer-facing situations. Attention to detail, a high level of self-organisation, excellent communications skills, and the ability to cope well under pressure are essential characteristics. A basic level of understanding of financial management would be a distinct advantage to ensure the department meets it’s financial objectives.

Applications, with current CV, should be sent to either the address or email provided, for the attention of the HR Manager. 

Note: Applications from employment agencies will not be considered.


Apply Now / Email: katyg @ eurotek.ie

Deadline: February 24th 2017





www.eurotek.ie


Latest Film & TV Industry Jobs / Classifieds
Compositors
Windmill Lane Visual Effects   Deadline: April 20th, 2018
Senior Graphics Designer
Maximum Media   Deadline: April 20th, 2018
Premier Sports Programme Planner
Setanta Sports   Deadline: Friday, April 20th 2018
Software Developer
Windmill Lane Visual Effects Ltd   Deadline: April 27th, 2018
Sound Editor/Mixer
Screen Scene   Deadline: April 27th, 2018
Project Co-ordinator for the Galway Film Fair
Galway Film Fleadh   Deadline: April 27th 2018
Various Crew Positions - Ros Na Rún
EO Teilifís   Deadline: April 30th, 2018
Dubbing Mixer
Yellowmoon   Deadline: May 5th, 2018
Film Artist in Residence (Screenwriter)
Film & Screen Media, UCC   Deadline: May 8th, 2018
Motion Graphics Designer
Event Junkies   Deadline: May 11th, 2018


 
 the Website  Directory List  Festivals  Who's Who  Locations  Filmography  News  Crew  Actors
 

Contact Us | Advertise | Copyright | Terms & Conditions | Security & Privacy | RSS Feed | Twitter